Haute Lumière
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Every published page in the house, and every book on the shelf — 393 volumes and 44,688 passages of it — and every result is a passage that opens where it was written.
5 passages from 3 volumes
Earned
6. Whose Side You Are On When Both Sides Paid You
Whose Side You Are On When Both Sides Paid You Multi-sided businesses, such as marketplaces, platforms, brokers, advisers, and rating agencies, make promises to two parties whose interests are opposed.
Earned
6. Whose Side You Are On When Both Sides Paid You
The essay should study the case of "Mint," a personal finance platform that shifted to a user-pays model, decoupling its revenue from the financial products it recommends, and how it built a brand around this commitment, and how it survived the subsidy war from banks and credit card companies, and the essay should analyze the failure modes of this model, such as the difficulty of monetization, and the competition from free services.
Earned
12. Building Something Your Successor Cannot Undo
Continental Europe has run foundation-controlled firms for a century — a foundation holds the controlling stake, the operating company runs commercially, and the shares are structurally unavailable to an acquirer regardless of the price offered.
The House
Everyone says they put customers first, which is exactly why nobody believes it
$44.44 What is in it Preface open this in the house search The Residue of Expensive Decisions open this in the house search The Signal That Has to Hurt open this in the house search Everything You Have Already Promised open this in the house search What It Costs to Tell open this in the house search The Revenue You Don't Take open this in the house search Whose Side You Are On When Both Sides Paid You open this in
The Room Reads You First
12. The Line, and the Long Game
and worse, it is disarmament paid for by your shareholders, your employees and everyone whose livelihood rides on you closing.